1. Introduction

These General Terms and Conditions ("Terms") govern the services provided by Erase Digital Shade ("Company," "we," "us," or "our") to individuals ("Client," "you," or "your") seeking the removal of personal content from the internet. By submitting a request through our website, you agree to these Terms.

 

2. Service Description

We offer digital content removal services, specializing in erasing explicit personal content from adult websites and search results. Our process includes:

• A free initial assessment of online content related to the Client.

• A detailed report of findings and recommendations for content removal.

• A tailored action plan and pricing offer based on content complexity.

 

3. Free Initial Request & Assessment

Clients may submit a content removal request at no cost. Our experts will conduct an initial search and assessment to determine the extent of publicly available information. We will then provide the Client with a report on the findings and an offer detailing the scope of services and estimated cost.

 

4. Pricing & Payment

• Pricing is determined based on the complexity and volume of content requiring removal.

• Our services start at $99 USD for removing obvious Google search results and content from major websites within the EU and the USA.

• Content hosted on smaller websites or outside these regions may require additional efforts, leading to increased costs.

• A detailed quote will be provided after the free assessment, and work will only commence upon Client approval and payment.

 

5. Payment Terms

• Payment must be made in full before the removal process begins.

• Accepted payment methods will be outlined in the service agreement.

• Refunds are not available once the removal process has started, except as outlined in our refund policy.

 

6. Service Timeline

• The timeframe for content removal varies depending on the complexity of the case and the responsiveness of website operators.

• While we strive to remove content as quickly as possible, we cannot guarantee immediate removal due to external factors beyond our control.

 

7. No Guarantee of Complete Removal

• While we make every effort to remove unwanted content, we cannot guarantee the permanent deletion of all material due to third-party website policies and legal restrictions.

• Some websites may refuse removal requests, and alternative solutions will be proposed when applicable.

 

8. Confidentiality & Privacy

• We prioritize Client confidentiality and handle all requests with the utmost discretion.

• Personal data and case details will not be shared with third parties without Client consent, except as required by law.

 

9. Limitation of Liability

• We are not responsible for content reappearing after successful removal due to third-party actions.

• We do not assume liability for damages resulting from the existence of content prior to removal or any delays caused by external parties.

 

10. Governing Law & Dispute Resolution

These Terms shall be governed by the laws of New York, USA. Any disputes arising from these Terms shall be resolved through negotiation or legal proceedings in the relevant jurisdiction.

 

11. Amendments

We reserve the right to update these Terms at any time. Clients will be notified of significant changes.

 

12. Contact Information

For inquiries, please contact us at: erasedigitalshade@gmail.com

 

By submitting a request, you acknowledge that you have read, understood, and agreed to these terms.

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updated on January 2025.