Refund Policy

1. Introduction

At Erase Digital Shade, we strive to provide high-quality content removal services. Due to the nature of our work, our refund policy is designed to ensure fairness while accounting for the resources and efforts invested in each case. By using our services, you agree to the terms outlined below.

2. Eligibility for Refunds

Refunds may be granted under the following conditions:

• If the removal process has not yet started after payment.

• If we determine that content removal is not possible after the initial assessment.

• If we fail to remove content within the agreed-upon timeframe and cannot offer an alternative solution.

3. Non-Refundable Situations

Refunds will not be issued in the following cases:

• If content removal has already commenced.

• If removal is delayed due to third-party website policies or legal restrictions beyond our control.

• If the client fails to provide necessary information required for content removal.

• If content reappears after removal due to third-party actions beyond our influence.

4. Partial Refunds

Partial refunds may be considered in specific situations where only a portion of the agreed-upon content has been successfully removed. The refund amount will be determined based on the extent of the completed work.

5. Refund Request Process

To request a refund, clients must:

• Submit a written request via email to erasedigitalshade@gmail.com.

• Include the reason for the refund request and relevant documentation.

• Allow up to 30 business days for review and response.

6. Processing Time

Approved refunds will be processed within 30 business days from the date of approval. Refunds will be issued using the original payment method unless otherwise agreed.

7. Contact Information

For any questions regarding our refund policy, please contact us at erasedigitalshade@gmail.com.

By using our services, you acknowledge that you have read, understood, and agreed to this refund policy.